FAQ
Frequently asked questions
If you have any other questions, write to us and we'll be happy to help.
What is reverse osmosis?
Reverse osmosis is a purification method in which water is forced through a semi-permeable membrane under high pressure, separating dissolved salts and many unwanted substances. In our devices it is applied in multiple stages together with sediment and carbon filters.
What does a water purifier do?
It helps reduce chlorine, sediment, odor, taste-affecting substances and dissolved solids in tap water, giving you better-tasting drinking and cooking water.
How often should filters be replaced?
Filter life varies with water quality and daily use. On models with a digital display, filter life is shown on screen. For other models, we create a periodic maintenance schedule that suits you.
How long does installation take?
Installation time depends on your plumbing and the device type. We give you clear information during the on-site survey.
Do the devices require electricity?
It depends on the model. For example, PRO PLUS is a motorized system and runs on a 24 V DC adapter. Pump-driven systems and dispensers also require electricity. You can find details on the product pages or ask us.
Are minerals lost during purification?
In PRO and PRO PLUS models, the mineral-balancing filter helps retain natural minerals. In the ECO PRO model, mineral loss is low.
Which device is right for me?
It depends on your area of use, daily water needs and expectations. Contact us by WhatsApp or phone and we will determine the most suitable model together.
Do you provide maintenance and technical service?
Yes. In addition to installation, we provide periodic maintenance, filter replacement and technical service.
Couldn't find your answer?
Let's determine the most suitable water purification solution together.
Write or call us about your space and needs, and we will recommend a suitable device.